Terms of Service

1. Account Terms

• You must be at least 18 years old to create an account or place an order.
• You agree to provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your account credentials.

2. Pricing and Payment

• All prices listed are in CAD.
• Prices may change without notice.
• We accept payments through secure third-party gateways.
• Your order is confirmed only after successful payment.

3. Product Descriptions

We strive for accuracy but do not guarantee that descriptions, images, packaging, or origin details are error-free. Minor variations may occur.

4. Order Acceptance

We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer
• Reject orders suspected of fraud

If your order is cancelled after payment, you will receive a full refund.

5. Shipping and Delivery

• Delivery timelines vary based on location.
• Standard delivery window: 15 BUSINESS DAYS.
• Delays may occur due to logistics, customs, or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Return and Refund Policy for detailed terms. Contact: sales@zamzamshop.ca

7. Prohibited Uses

You agree NOT to use our site for:

• Illegal activities
• Fraudulent orders
• Violating intellectual property rights
• Uploading harmful code or malware
• Harassment or abusive behavior

We may terminate accounts violating these terms.

8. Limitation of Liability

To the maximum extent permitted by law:

• Zamzamshop Co is not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount you paid for the order in question.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada, and any disputes will be handled under Canadian jurisdiction.